Clients demand an end-to-end experience, Plaid says
Ethan Geiling, lead for strategic financial institution partnerships at fintech Plaid, said consumers prefer their banks to offer access to...
Banking
Barclays’ £7.5 million bill joins growing list of bank IT issues
Barclays Plc’s recent outage was just the latest in a series of issues in banking technology, with customers of major...
Transactions: BNY taps OpenAI to enhance in-house platform
BNY and OpenAI have entered a multiyear agreement in which the $30 billion BNY will use OpenAI’s artificial intelligence tools...
CFPB co-founder: Agency will ‘rise from the ashes’
The immediate future is uncertain for the Consumer Financial Protection Bureau, and it might experience downsizing and less regulatory enforcement,...
Client experience drives ROI for AI assistants, Citizens’ Wyper says
NASHVILLE, Tenn. — Financial institutions can generate gains from AI-driven assistants if client demands are prioritized. From left: Vaidik Trivedi,...
FIs can’t sleep on AI strategy, Morgan Stanley’s Picariello says
NASHVILLE, Tenn. — All financial institutions need an AI strategy in place in 2025 to keep pace with evolving use...
BAS spotlights AI in financial services
NASHVILLE, Tenn. — Bank Automation Summit 2025 kicks off today in Nashville, Tenn., where industry leaders will discuss AI in...
Experts: Citi needs better tech to avoid making erroneous payments
Citi has made an erroneous payment for the second time in the span of five years — and this time...
Fintech funding expected to rebound in 2025, experts say
Fintech funding will rebound in 2025 on the heels of improving macroeconomic conditions and a clearer regulatory framework after experiencing...
Movers and shakers: Citizens names Mark Williams head of business banking sales transformation
Citizens Bank has named Mark Williams as head of business banking sales transformation. Mark Williams, head of business banking sales...
