FIs Hiring Customer Experience Teams, But What Are They?
Demand for a combination of speed, simplicity, security and convenience in banking services has financial institutions thinking more about customer...
Banking
Apple Pay Trending Up as Target, Other Retailers Add Payment Option
Apple Pay was trending across social media today on news the payment option will soon be accepted at Target, Taco...
IBM Signs On to Sponsor Bank Innovation Ignite
IBM, one of the world's largest technology companies, has agreed to sponsor Bank Innovation Ignite, which explores new ideas and...
Why Bank of America’s Erica Cannot Help with Complex Transactions
Bank of America’s virtual assistant Erica might be able to alert users of double charges in the future, Bank Innovation...
Amex Turns to Service-Focused Apps to Add Rewards and Cashback Perks
Rewards and cashback programs, crucial growth tools for credit card businesses, have traditionally been based on what consumers buy. American Express...
Global Fintech: Realtime Payments Come to Malaysia; HSBC Completes Blockchain Deal; ABN Amro Puts On Wearables
There is a lot going on in fintech and digital banking around the world, not just the U.S., where Bank...
Fintech Unfiltered: Pagaya’s CEO Looks at the State of Asset Management in 2019
The tide is turning, says Pagaya CEO Gal Krubiner. The idea that investors need to look their asset managers in the...
The Hot New Job in Fintech: Someone to Deal With Regulators
U.S. regulators have taken a greater interest over the last year in technology startups promising to reinvent finance. This newfound...
Notable VC Funding: U.K. Corporate Payments Startup Reels in $11.5 Million from U.S. Investors
Corporate payments startup AccessPay, based in Manchester, England, landed an investment of $11.5 million (£9 million) led by U.S. venture...
Bank of America Falls Short of Ambitious Goal for Digital Sales
Bank of America set an ambitious goal for digital sales last June: 50% over the next couple of years. The bank...
