TD Bank has deployed AI-driven platform TD AI Prism to predict consumer needs and provide them with solutions proactively.  The $1.2 trillion bank’s...

Royal Bank of Canada is seeing increased efficiency and output through continued investment and deployment of AI.   The $1.1 trillion bank launched RBC Assist for 30,000...

Financial institutions that are deploying gen AI are seeing efficiencies, but quantifying ROI is difficult.  Returns from traditional machine learning are more quantifiable than returns from generative AI, Valley Bank Chief Data and...

Red Rocks Credit Union Chief Executive Darius Wise will speak at the FinAi Banking Summit on March 3, 2026.  Darius Wise (Courtesy/Red Rocks Credit...

Citizens Bank is seeing increasing adoption and efficiency from gen AI-driven chatbots.  The $222 billion bank launched CiZi, a gen AI-driven chatbot for consumers, in November 2024, and has seen an 85% year-over-year increase in use, Lamont Young, head of digital and omnichannel...

Valley Bank is deploying gen AI tools throughout the organization with a focus on improving its commercial client services and interactions.  The $62 billion bank is working on a gen AI commercial client servicing platform that its employees...

Revolut Ltd. garnered a $75 billion valuation in its latest share sale after months of courting investors, a steep increase...

Commonwealth Bank of Australia has been able to streamline innovation through a two-week sprint or AI hackathon.  The bank, which...

Truist has appointed longtime Microsoft executive Pascal Belaud as its chief AI and data officer, the company said Nov. 19....

CHICAGO — PNC is introducing agentic AI into software development and seeing tangible returns, Charaka Kithulegoda, chief information officer and...