Morgan Stanley using GPT-4 as financial adviser solution
Morgan Stanley is planning to use OpenAI’s GPT-4 platform internally as a chatbot assistant for its financial advisers. GPT-4, a...
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Listen: How FIs can address data management challenges
Proper data management is something all financial institutions strive for, but it is not easily achieved due to data siloes...
ML helps banks identify root cause of call center complaints
Banks use AI, taxonomy and machine learning to identify the causes of call center complaints and create a more seamless...
ChatGPT not ready for customer engagement in banking
When ChatGPT seemingly burst on the scene late last year, everyone from college students to CEOs took notice. For financial...
nCino continues to diversify following SVB failure
nCino continues to invest in technology and expand its customer base following the collapse of two of its clients earlier...
Wells Fargo, Bank Independent implement automation through nCino
LAS VEGAS – Banks are reducing manual processes and streamlining workflows through fintech nCino’s digital banking platform. Wells Fargo, for...
Listen: ChatGPT and the power of AI tech for banks
AI has an opportunity to advance further as generative AI and existing knowledge models in the banking industry come together,...
PNC Financial ups digital outreach to delinquent customers
LAS VEGAS — PNC Financial Services is leaning on digital outreach to decrease defaults and communicate with borrowers at risk of delinquency. “We’re up to...
Listen: Citi Treasury and Trade Solutions improves CX, grows revenue 34%
Citi Treasury and Trade Solutions is improving customer experience and growing its annual revenue through its platform modernization investments for...
Data aggregation ‘a differentiator’ for FIs
Data aggregation tools like those offered by Envestnet | Yodlee are helping banks attain an improved return on investments and enhanced...
