How Umpqua’s CEO Is Bringing the Bank’s Famous CX into the Digital World
If there is one way to describe Umpqua Bank’s innovation plans it would be "human digital," according to the bank’s...
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The Relevance Gap
Let’s talk about relevance. It’s a word that is cropping up again and again, and for good reason: personally relevant...
Know How to Make Better Use Of Crowdfunding For Small Businesses
If you have the business idea and you want to grow it, there are several ways that you can adopt....
KeyBank Acquires SMB Lending Tool Bolstr, Plans to Originate $2.5 Billion in Loans in 5 Years
For a long time, expensive underwriting kept banks away from small business lending. But not anymore. The most recent example...
German Challenger Bank N26 Reaches 1 Million Users on the Heels of U.S. Launch
PREMIUM — The German challenger bank N26 surpassed one million users, the bank announced yesterday -- a significant feat for...
3 Ways Financial Services Businesses are Using Data to Drive Innovation
Businesses produce data every second, while some of it can help an organization make data-backed decisions about business activities, much...
IBM and Crédit Mutuel Demonstrate AI Can Help Bank Employees, Not Just Customers
Many banks have started using artificial intelligence to enhance customer service, whether through chatbots, customer acquisition or money management capabilities....
2018 May Be the Year of Conversational Banking
Conversational banking is in the spotlight. Google's recent voice demo with Google Assistant has led many to look for --...
Could Digital Identity Solve the Onboarding Issue for Banks?
With all the digitization efforts (PSD2 went live in January and GDPR will take effect in two days) in the...
Chime Crosses 1 Million Users Thanks to Referral Program
Neobanks, better established across the Atlantic in Europe, are starting to grow up in the U.S. as well. U.S. challenger...
