Digital-only bank partnerships reap benefits for retailers
Challenger banks are on the rise for attracting modern consumers who seek banking alternatives that are convenient and more affordable....
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Forrester’s Clarke: Digital banking is not self-service
Banks are rushing to grow digital capabilities, but they are neglecting the digital enablers that support the overall customer experience....
How TD Canada Trust is personalizing its in-app experience
As customers navigate through TD Canada Trust's digital banking platform, the bank is looking to data analytics tools to make...
Navy Federal Credit Union taps Blend to automate mortgage applications
Navy Federal Credit Union is taking inspiration from the fintech ecosystem in the revamp of its digital mortgage pre-approval tool....
Varo’s de los Reyes on building inclusive user design
To Varo, a digital-only banking startup which has more than 750,000 users, an inclusive user experience is its passport to...
Early registration discount for Bank Innovation Build ends Friday
The early registration deadline for Bank Innovation Build ends this Friday. Bank Innovation Build, to be held at the W...
Aura is using grocery stores to market installment loans to the underbanked
For Aura, an online lending platform for low-income families, reaching underbanked borrowers means going beyond the bank setting and working...
The war for talent: Managing millennials
Anyone who’s spent a frustrating afternoon explaining Facebook privacy settings to their parents can tell you that millennials are naturally...
Greenlight is putting education at the core of its banking offering
Greenlight Financial, which just raised $54 million in Series B funding, is acquiring customers by pitching itself as a personal...
How Academy Bank is using video to improve service efficiency
When customers walk into one of Academy Bank's new branches, a banker will guide them to a screen where they...
