AMOCO Federal Credit Union is identifying internal processes that will benefit from workflow automation built by software company IMM. The...

PNC Treasury Management is automating its payments process for corporate clients through API integrations. Through an integration with bank API...

Michigan State University Federal Credit Union developers are investigating how to use AI in its software coding. The $7.45 billion...

Financial institutions are looking to their digital capabilities as customer retention becomes more dependent on technology and less on loyalty....

Michigan State University Federal Credit Union moved its client-facing chatbot, Fran, in front of its live chat agents in May,...

Financial institutions often grapple with the decision of buy or build new technology, however that question may evolve — or...

Consumer trends and needs directly affect payments innovation through the application of AI in finance, real-time payments enhancements and global...

Financial institutions can look to data to create hyper-personalized experiences within back- and front-end operations — if they prioritize data...

Vetting new technology and jumping through compliance hoops is nothing new for financial institutions — and implementing AI should be...

Amid strong competition for deposits, Seattle Bank’s CD Valet, which assists customers in finding the most competitive certificate of deposit...