FIs invest in tech to combat cybercrime
Financial crime continues to tick up as more payment processes move online — and fraudsters take advantage of the digital...
Podcast: Bank of America exec talks AI-driven automation
Bank of America is looking to AI and machine learning within its accounts-payable technology capabilities. The $3.1 trillion bank plans...
TD explores AI-driven predictive insights
TD Bank is enhancing its personal finance management tools and looking to AI-driven predictive analytics to help consumers control their...
How one credit union prioritizes automation projects
AMOCO Federal Credit Union is identifying internal processes that will benefit from workflow automation built by software company IMM. The...
PNC automates payments processes for corporate clients
PNC Treasury Management is automating its payments process for corporate clients through API integrations. Through an integration with bank API...
MSUFCU explores using AI in its software development and coding
Michigan State University Federal Credit Union developers are investigating how to use AI in its software coding. The $7.45 billion...
Podcast: FIs invest in tech, AI for customer retention
Financial institutions are looking to their digital capabilities as customer retention becomes more dependent on technology and less on loyalty....
MSUFCU chatbot Fran boasts 98% accuracy rate
Michigan State University Federal Credit Union moved its client-facing chatbot, Fran, in front of its live chat agents in May,...
HSBC exec discusses AI’s role in buy versus build
Financial institutions often grapple with the decision of buy or build new technology, however that question may evolve — or...
3 trends driving payments innovation, according to Bank of America exec
Consumer trends and needs directly affect payments innovation through the application of AI in finance, real-time payments enhancements and global...
