Fifth Third CIO: Chatbot 97% accurate in classifying customer intent
NASHVILLE, Tenn. — Fifth Third Bank says that added efficiencies to its chatbot have boosted its accuracy rate as it...
Whitney McDonald is a writer and editor based in Detroit, Mich. Prior to joining the FinAi News team, Whitney reported on auto finance. She holds a Bachelor and Master of Fine Arts in Journalism from Michigan State University. To reach Whitney please contact wmcdonald@royalmedia.com.
NASHVILLE, Tenn. — Fifth Third Bank says that added efficiencies to its chatbot have boosted its accuracy rate as it...
NASHVILLE — Bank Automation Summit U.S. 2024 kicks off today with panelists from BankUnited, Fifth Third Bank and Wells Fargo...
Digital Grasshopper Bank will roll out an improved check-clearing process this year to streamline the time between depositing a check...
Consumer Financial Protection Bureau Director Rohit Chopra released an update today on the bureau’s Personal Financial Data Rights rule-sharing based...
Grasshopper Bank is investing in its digital offerings to meet its clients where they want to be met — whether...
Mastercard Foundry, the innovation hub for product development at the card giant, is creating a new technology-focused position, as it...
Fintel Connect helps Live Oak Bank increase its deposit volume. The digital, FDIC-insured bank looked to affiliate marketing platform Fintel...
To keep up with consumer demand for digital capabilities, Bank of America’s inventors focus on solving client problems and removing...
To ensure that data is handled responsibly, Mastercard uses an established set of data and tech responsibility standards as well...
Academy Bank is investing in AI this year to ensure that its operations are more efficient and more useful for...
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