Transactions: NatWest taps AWS for personalized banking tool
NatWest is deepening its ties with Amazon Web Services to leverage the IT solutions provider's generative AI capabilities. By the...
SVB’s integration with FCB going ‘better than expected’
Silicon Valley Bank’s integration with First Citizens Bank is going “better than expected.” Acquiring Silicon Valley Bank (SVB) in...
Movers and Shakers: SVB names Murrell, Santiago to new roles
Silicon Valley Bank, a division of First Citizens Bank, named Martin Murrell the new head of global payments and Milton...
4 AI-driven startups to watch from Finovate Fall 2023
Fintech startups are increasingly leveraging AI to make operations and offerings more efficient for financial institutions. At Finovate Fall 2023...
TD Bank explores AI for cross-selling
TD Bank’s commercial banking arm is looking to AI to understand and predict customer needs to sell targeted products, Chris...
Citizens to debut digital assistant on mobile app next quarter
NEW YORK — Citizens Bank will launch a virtual assistant, Digital Butler, on its commercial banking app in the next...
70% of Wells Fargo’s client interactions are digital
NEW YORK — Nearly 70% of Wells Fargo’s interactions with its customers are digital as it continues to invest and...
What FI execs are saying about ChatGPT
Executives at financial institutions are looking into ChatGPT to unleash a new era of innovation, education and customer experience. ...
UK approach to AI might give it an edge
LONDON — The United Kingdom’s innovation-friendly approach to regulating AI could give the country a boost compared to its counterparts...
Norway’s DNB tests generative AI
LONDON — Financial institution DNB is exploring the risks and benefits of generative AI as the bank tests Boost.ai’s tools....
