5 questions with … Synchrony SVP of Credit Acquisition Strategy Anita Chalkley
Anita Chalkley, senior vice president of credit acquisition at Synchrony Financial, draws on personal credit challenges to advocate for broader...
Citizens uses ‘authentication friction’ to combat fraud
Amid mounting fraud concerns, Citizens Bank finds that the perception of friction in digital banking is shifting. (Courtesy/Citizens Bank) Financial...
BNY’s strategic approach to BaaS
BNY is tapping into the BaaS market by combining traditional financial services with modern technology and strategic partnerships. (Courtesy/Bloomberg) With...
Truist, U.S. Bank streamline digital banking for SMBs
As SMBs move toward a fully digital banking environment, they are placing a premium on a simple, consolidated banking experience....
Human in the loop: Oversight in the age of AI-powered banking
As AI reshapes financial services, human oversight remains crucial for accuracy, fairness and compliance as use cases expand. Bank Automation...
Podcast: Citizens moves from scraping to APIs for payments
Citizens Bank is advancing its digital payments strategy in 2025, with a focus on embedded finance and omnichannel capabilities. (Courtesy/Canva)...
Banks could lose Gen Z trust with poor tech
Financial institutions that lag in technology may lose the trust of younger consumers. From left: Whitney Stewart Russell, president of...
Inside Valley Bank’s fintech venture fund
Morristown. N.J.-based Valley Bank aims to stretch beyond its regional roots through its venture fund, which has been a source...
Fifth Third: FIs should treat BaaS, embedded finance as ‘long-term assets’
The rising demand for banking as a service and embedded finance presents significant opportunities for financial institutions. From left: Gary...
Personalization drives consumer loyalty beyond digital
ORLANDO, Fla. —Consumers are looking for streamlined, personalized support from their financial institutions through every type of transaction, from leasing...
