Fiserv holds 40% marketshare among core bank processors in Q1
Core provider Fiserv held 40% marketshare among the top bank core processors during the first quarter of 2022. Fintech data...
IBM Watson Assistant-powered chatbot automates TD Bank digital store
An agile approach allowed TD Bank and IBM to roll out a specialized artificial intelligence (AI)-powered virtual assistant in mere...
TIAA Bank to expand use of unstructured data for complaints management
CHARLOTTE, N.C. — TIAA Bank plans to expand its use of unstructured data to improve complaints management. Use of unstructured...
Cross River moving core to Amazon Web Services by end of March
CHARLOTTE, NC — Cross River Bank’s custom core will be fully deployed on Amazon Web Services by the end of...
Listen: University Credit Union saved $2M in 1 year with AI-powered bot
University Credit Union saved nearly $2 million in expenses and revenue gains in the first 12 months after launching its...
BMO deploys multicloud on AWS and Azure
The Bank of Montreal is on a digital journey that it measures beyond the traditional cost-related key performance indicators (KPIs)...
Listen: Weekly Wrap explores how blockchain can automate in financial services
CHARLOTTE, N.C. — In this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team pivots to an...
Fifth Third Bank takes aim at mainframe obstacles
CHARLOTTE, N.C. — Legacy technology is a barrier to automating commercial lending at banks. Mainframe systems, in particular, complicate automation,...
Transactions: Banks deploy technologies from Copper.co, Pindrop, Zebra Technologies and Scienaptic AI
State Street Bank announced today that it will leverage Copper.co, a London-based provider of digital asset custody and trading infrastructure,...
Quontic Bank betas wearable payment ring, plans for metaverse
JPMorgan may be the first bank to open in a virtual world, but Quontic Bank won’t be far behind. The...
