CFPB fines VyStar Credit Union $1.5M for ‘bungled’ platform rollout
Florida credit union’s 2022 digital transition left customers ‘stranded’
The Consumer Financial Protection Bureau fined VyStar Credit Union $1.5 million today for the botched rollout of a new online banking system, which left clients unable to access basic online banking services. The Jacksonville, Fla.-based, $14.75 billion VyStar tried to transition to a new online banking platform in May 2022, but the platform failed leaving […]
