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Now Credit Unions Can Use Video ATMs for Underbanked: Here’s How It Works

JJ HornblassbyJJ Hornblass
August 22, 2012
in Banking, Risk & Security
Reading Time: 1 min read
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The National Credit Union Administration (NCUA) has recently ruled that uGenius‘s video ATM product “fulfill accessibility criteria mandated for reaching underserved areas.”

Credit unions have guidelines as part of their charter for reaching underserved areas.

Some of the NCUA requirements for video technology include:

  • Providing real-time, face-to-face video access to live tellers
  • Using credit union employees as the tellers
  • Allowing members to conduct all transactions available at a typical branch facility
  • Physically located within an underserved area or within reasonable proximity

The approval from NCUA should bolster uGenius’s sales pitch. Here’s a demo of the company’s product:

Tags: ATMbranch bankingBranch Strategybranchescredit unionsRetail BankingSales & MarketinguGeniusvideo
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