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Inside look: Citi’s Prompt-like-a-Pro program

Nearly 80% of bank's employees have received AI training

Vaidik TrivedibyVaidik Trivedi
April 9, 2026
in Banking
Reading Time: 3 mins read
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Citi is training its global workforce in gen AI through a structured approach designed to embed the technology into everyday operations.  Citi has rolled out its internal AI suite to more than 180,000 of its roughly 226,000 employees across 85 jurisdictions, Rajen Shah, global chief operating officer of technology and business enablement at Citi, told FinAi News.   Central to this effort is its mandatory […]

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