Clear Mountain Bank has deployed Alkami’s digital banking platform, which features predictive AI tools that are yielding measurable results for other institutions. 

The fintech uses predictive AI to “help financial institutions move from reactive service to more proactive, personalized engagement,” Taylor Adkins, vice president of digital banking and servicing solutions at Alkami, told FinAi News. 

The $985 million bank adopted the platform because it provides “high-end digital capabilities you’d find at larger institutions, without losing the hometown experience,” David M. Thomas, president of Bruceton Mills, W.Va.-based Clear Mountain, stated in a recent release. 

Alkami and Clear Mountain declined to disclose financial details of the deal. 

Predictive AI  

Plano, Texas-based Alkami’s digital platform combines account opening, onboarding, marketing tools, data analytics and money-movement tools.  

“By analyzing behavioral and transactional data, Alkami helps banks and credit unions identify likely needs, such as deposit growth opportunities, lending opportunities and early signs of attrition,” Adkins said. 

By supporting retail banking, business banking and overall digital layout, the fintech aims to give FIs “more control to make updates quickly, maintain brand alignment and deliver a digital banking experience that reflects their institution’s unique identity,” he said. 

Driving efficiencies 

Alkami’s platform reduces manual work, improves targeting and helps employees identify higher-value opportunities, Adkins said. 

FIs that have seen efficiencies through the platform, he said, include: 

• Arkansas Federal Credit Union, which closed 493 auto loan conversions worth $15 million over seven months, 85 of them identified with Alkami’s predictive AI; and
• Capital Credit Union, which reported 52 additional home equity loans, $2.6 million in funded balances and a fourfold increase in targeting. 

“These results show how predictive AI can improve campaign efficiency while helping institutions drive measurable business outcomes through digital banking,” Adkins said. 

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