Hanscom Federal Credit Union to deploy AI tools on mobile app
Credit union teamed up with Alkami
Hanscom Federal Credit Union has teamed with tech provider Alkami to launch a mobile banking platform.
The $1.9 billion credit union is replacing its mobile app to “really co-develop a new type of app where digital banking lives alongside our financial wellness application,” Jared Silver, senior vice president of digital innovation and data strategy at HFCU, told FinAi News.
The app features goal-setting tools and interactive rewards.
The credit union’s more than 100,000 members can also expect additional AI capabilities on the app over time, Silver said.
For example, AI is expected to be deployed to analyze for key life events to drive personalized financial advising, Silver said.
The credit union joins $6 billion Intrepid Credit Union, which went live with Alkami’s Digital Banking Platform last year, Jeff Chen, chief of staff of product management at Alkami, previously told FinAi News. The credit union selected Alkami to tap data-driven insights to diversify offerings.
The $850 million NuMark Credit Union, $2.5 billion American Eagle Financial Credit Union and $884 million Financial Center First Credit Union are among Alkami’s clients, according to FinAi News’ Transactions Database.
Hanscom FCU did not disclose the launch date for the mobile app.
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