FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

New Lending Product Aimed at Broadening Target Audience of Barclays U.S.

Tatjana KulkarnibyTatjana Kulkarni
October 24, 2018
in Banking, Payments
Reading Time: 2 mins read
0
Share on Facebook

If there’s one area that fintech companies are giving banks tough competition in the U.S. market, it’s the lending space. With easy application processes, quick decisioning and seamless movement of funds between lender and borrower, alternative lenders are becoming the go-to options for many consumers accounting for 32% of total loan originations last year. So, while some banks might be feeling the competition, others — including non-U.S. banks–– are using this market as a way to expand their presence in the country.

One such example is Barclays U.S., which early this week launched a new consumer lending product. While Barclays is one of the largest banks in Europe, its presence via Barclays U.S. is small in the North American market.

In the U.S. specifically, the bank has about 13 million customers using its credit card, its core product in this market, Ben Harvey, head of consumer lending at the bank told Bank Innovation.

“Look at this new lending product as a part of our broader growth strategy for the U.S. market,” Harvey said. “This will help us reach a wider part of our target audience.”

The personal loan product is a fixed-rate loan ranging between $5,000 and $35,000 to be paid over three, four or five years. Customers will also be able to consolidate all their credit card debt and assign Barclays to disburse payments to these cards.

“It is a multipurpose solution targeted at upper prime and super-prime customers,” he said. “And the entire experience is digital, including all the servicing as well.”

Customers have the option of calling the service centers if they wish to speak to a person, he said.

Harvey and his team first launched the product on an invite-only basis last year, and then it was opened to Barclays cardholders about five months ago, before opening it to the public this week.

“We’ve conducted a lot of post-application surveys where we got feedback on how users rate us on ease of application process and how hard or easy it was to get the loan,” he said. “Users gave us a score of 4.7 out of 5 and an NPS (Net Promoter Score) of 80. Those scores gave us the confidence to take the product live to the wider market.”

The goal of the product was for it to be fully digital and to incorporate all the classic elements around ease, utility, transparency, and speed that many digital lenders have perfected, but not too many banks.

“We’ve been doing a lot of tests around pricing, underwriting, and the application experience,” Harvey said. “Building up to this broader full digital launch, we have a proposition that focuses on four pillars. The first is offering the best value (highly competitive APRs, no fee, no late, no early). Then comes ease and effortless experiences; for this we’ve done a lot of work to make the process from start to finish to be within about 15 minutes. And the last two are simplicity and transparency.”

Tags: alternative lendingBarclaysExclusivePremiumUber
Previous Post

As Rates Rise and Recession Threatens, Alternative Lenders Batten Down the Hatches

Next Post

Zelle Outpacing Venmo in P2P Money Transfers

Related Posts

(CourtesyBenjamin Girette/Bloomberg
Payments

Global head of Spring by Citi: Agentic commerce readiness markers

August 14, 2026
agentic
Banking

Glia launches 25 AI agents for customer service

August 12, 2026
Courtesy/Canva
Banking

Northrim Bank taps Narmi for AI-powered digital banking

August 12, 2026
Next Post

Zelle Outpacing Venmo in P2P Money Transfers

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account