With threats of security and fraud lurking around everywhere, authentication is becoming increasingly important. Some banks and financial institutions are exploring the use of biometrics for login authentication on their mobile apps and websites. Hard tokens and soft tokens are other forms of prevalent authentication. Hard token is a type of authentication, where the credentials are stored on a physical or  hardware device. Soft tokens are stored on a electronic device such as a computer, or mobile device.

But which method of authentication is best?

Find out at this OneSpan webinar hosted by Bank Innovation on Tuesday, June 26 at 2 PM ET.

In this webinar, David Vergara, director of security product marketing at cybersecurity company OneSpan, formerly known as Vasco, as well as Jeannine Mulliner, director of content development at OneSpan, will delve into authentication technology, sharing industry trends and best practices for rolling out software-based authentication technology, and firsthand insights from an investment bank’s migration from hardware to soft token authentication.

Vergara and Mulliner will also address the following issues:

• Why some banks opt for a hybrid approach to user authentication
• How to determine your customers’ readiness for soft tokens
• The best ways to communicate with customers for better adoption and user satisfaction
• How to best prepare your help desk to handle new user inquiries and troubleshooting

Click here to register.

This webinar is sponsored by OneSpan.