FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Will Apple’s Face ID Be a Boon for Video Banking?

Philip RyanbyPhilip Ryan
September 13, 2017
in Payments, Risk & Security
Reading Time: 2 mins read
0
Share on Facebook

EXCLUSIVE – Apple introduced the iPhone X yesterday, and as pundits predicted, it does away with Touch ID in favor of Face ID, a biometric authentication system based on the user’s face.

The accuracy of Face ID is supposed to reduce false positives to 1 in a million (though the demo failed on stage yesterday) compared with 1 in 50,000 for Touch ID. Still, it can be fooled by identical twins, and someone authenticating your phone on your sleeping face, which seems to be a slight concern but discussions are raging across Twitter about pernicious siblings and roommates, as well as suspicious spouses.

In the world of commerce, Face ID means the people in line in front of you at the store will be taking selfies before waving their phone in front of the POS devices. Sorry about that.

Touch ID is widely used by banks for authentication, so this change will leave some scrambling. Many banks, however, have already put plans in place to move beyond touch. Gareth Gaston, executive vice president of omnichannel, told Bank Innovation that the bank has a sort of Swiss Army knife of authentication methods at the ready, so that deploying touch, face, and voice or whatever comes next, will be relatively straightforward.

Video banking also relies on pointing a camera at your face, and the growing comfort in using Face ID to log into your bank account would seem to lead naturally into video banking via mobile devices. Pioneer Federal Credit Union in Idaho recently began a video banking trial, and credit unions have indeed been among the leaders in the space.

Gene Pranger, CEO of Financial Town, which is the company behind the Pioneer video banking trial, noted that the video banking space has evolved a great deal over the past few years. Originally conceived for “consolidating tellers,” and replacing teller transactions, video banking has evolved with the growth of mobile and the breaking down of legacy barriers in the space. Video banking should now be thought of as an “A-to-Z complete process” able to meet all a customer’s banking needs, Pranger said. Video banking 2.0 even allows for documents to be scanned and shared via video. Pioneer is currently testing it on the web before bringing it to mobile, which will be its true home.

It has been said that smartphones are increasingly “all about the camera,” and Apple is clearly pushing this trend. Banking is a relationship business. Will video banking via mobile mean bankers will get to see customers’ faces again?

Tags: AppleApple PayExclusive
Previous Post

Rise of APIs – Payments and Other Financial APIs See Huge Growth Spike

Next Post

Comptroller of the Currency Not Ready to Accept Fintech Charters

Related Posts

Cisco logo on a wall of lights
Risk & Security

Cisco clients spend more on security to prepare for Mythos, quantum

August 13, 2026
digital globe surrounded by interconnected data streams
Risk & Security

FIs cannot rely solely on legacy systems for cybersecurity

August 12, 2026
Cybersecurity locks among multiple data points
Risk & Security

AI forges ‘double-edged sword’ in bank cybersecurity

August 11, 2026
Next Post

Comptroller of the Currency Not Ready to Accept Fintech Charters

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account