FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

In Chase’s New Digital Lobby, Teller Windows Are Out of Sight (Literally)

Brad BerganbyBrad Bergan
February 26, 2016
in Banking, Payments, Risk & Security
Reading Time: 2 mins read
0
Share on Facebook
Genuine Introvert's Nest
Genuine Introvert’s Nest

Want a peek at the bank of the near future?

At JPMorgan Chase’s Manhattan headquarters, digital technology and interior design came together in a model branch that Bank Innovation toured last week. 

As with many branch-of-the-future models, self-service via tablets and enhanced ATMs, as well as fluid movement around the space, are paramount in Chase’s example. Teller lines? Not so much. They’re still around, but tucked away, almost out of sight.(See picture at right.)

The tablets available around the branch will log a customer in with any ID (driver’s license, resident ID, passport). With any one of these identifying documents, the customer receives a one-time permission code for full access to ATM functions. The eATM digital interfaces use the same platform, allowing cardless transactions.

Advice Center
With fully functional rolling chair (and excluded monitor to right).

Hidden from immediate sight in the far-out right and left are the old-fashioned business teller station and advice center, for customers of a more conservative persuasion to engage behind a real desk. This way no one will feel in the way of other customers.

Chase is also updating its ATMs. The new devices, already in place at a few select locations, will offer multiple-denomination withdrawals of $1s, $5s, $20s and $100s. Say goodbye to that irksome multiplication table.

Hello, Auto World.
Hello, Auto World.

The bank’s drive-through ATM model, seen at right, is also NFC-compatible, meaning a mobile phone tap is sufficient for login. Mobile authentication should also help reduce fraud stemming from card-skimming devices — about which, see this overview from security expert Brian Krebs.

The Micro-ATM, seen below, allows customers to login with their phone or smartwatch via NFC. Only three models are currently in existence. They allow check cashing, emailed receipts, and preloading transactions using one’s mobile phone. For this, customers obtain a one-time-access code on their Chase mobile app. That’s a lot of features packed in a small device. And it certainly doesn’t hurt that it glows a cool and possibly sentient blue, either.

Micro-ATM
“Days of Future Past,” anyone?

 

Tags: ATMbranch bankingbranch of the futureJPMorgan Chasemobile payments
Previous Post

Chase Pay Demo [VIDEO]

Next Post

Cherry-picking Investment Managers: a Nascent Fintech Area

Related Posts

Cisco logo on a wall of lights
Risk & Security

Cisco clients spend more on security to prepare for Mythos, quantum

August 13, 2026
digital globe surrounded by interconnected data streams
Risk & Security

FIs cannot rely solely on legacy systems for cybersecurity

August 12, 2026
agentic
Banking

Glia launches 25 AI agents for customer service

August 12, 2026
Next Post

Cherry-picking Investment Managers: a Nascent Fintech Area

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account