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Citizens: Gen AI improves code conversion efficiency by up to 80%

The $217B bank began using AI in 2023

Vaidik TrivedibyVaidik Trivedi
November 12, 2025
in Banking
Reading Time: 2 mins read
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Citizens Bank is gaining efficiency in multiple processes since deploying AI and plans to build on those gains with multiple projects in its pipeline for 2026.  The $217 billion bank has deployed AI for essential functions including software development and aiding customer representatives, with quantifiable results in those areas. “We are able to use generative […]

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